FAQ
Hi, how can we help?
Write to us at support@4fans.com
Hi, how can we help?
Write to us at support@4fans.com
General Questions
General
Do you have an app for iOS or Android?
What is the difference between Fan and Creator profiles?
Account
How do I create an Account?
I can’t create an Account
I forgot my password
How can I hide/deactivate/delete Account?
Profile information
Can I change my profile picture?
Can I change my email?
Fan Questions
Search
Which Creators do I see in Search?
How do I find Creators that I want to see?
Can I share Creator's post?
Account
What information from my profile is visible to others?
Purchasing media
How to unlock content (purchased media)?
How long will I be able to view the content that I purchased?
How can I add money to my Wallet?
Does my money in my Wallet expire?
Chat
How can I chat with Creators 1 on 1?
Can I receive payable media in a private chat?
Can I send photos and videos in chat?
Can I delete a chat?
Creators Questions
Account
How to Upload a profile pic?
How to Verify my account?
Why do I need to verify my Account?
What information from my profile is visible to others?
How can I make my profile not visible in certain Countries?
How can I share my profile with my fans on other social networks?
How do I update my profile information?
Posting
How to post and set prices?
How do I set default rates for media?
How to use #hashtags in my posts?
Can I delete or edit a Post after it is published?
What kind of media can I make payable?
What things can’t I post?
Who can see my post, like it or comment on it?
Who can buy my content?
What happens when someone purchases my content?
Chat
How can I start chatting with someone?
How to earn from chatting?
How to set the price for a message?
How to set the price of media in chat?
Payout
How to get paid out?
How can Creators check Payouts and Earnings data?
Tips
How to build a fan base?
What is the referral program and how can I participate?